Refund policy

We want you to love your order. Your cat remaining emotionally unavailable is outside our control.

If something arrives damaged, incorrect, or looking like it lost a fight with the shipping process, we’ll make it right.

What Qualifies for a Refund

We offer refunds or replacements for:

• Incorrect items
• Damaged products
• Defective or misprinted items
• Rare manufacturing issues caused by humans instead of cats

Refund requests must be submitted within 30 days of the purchase date.

How to Request a Refund

Email us at support@zerofluffsgiven.co with:

• Your order number
• A short description of the issue
• Photos of the item, if applicable

We’ll review everything and respond as quickly as possible. In the meantime your cat will probably conduct his own investigation.

A Few Reasonable Expectations

Normal wear and tear, improper washing, or damage caused by tiny indoor predators are not covered under this policy. For best long-term results, please follow the care instructions included with your order.

That includes:

• cold washes
• low heat drying
• keeping your shirt away from claws fueled by midnight zoomies

We may update this policy occasionally without prior notice. Cats are unpredictable. Policies evolve.